Customer Case Studies

Agip is a commercial brand of the Italian group Eni S.p.A., one of the world's leading oil companies. In Switzerland, Agip has a presence of over 240 modern service stations and shops. Agip offers lubricants and fuels as well as individual service modules and high quality specialty products.

Agip (Suisse) SA qualified different CRM Solutions and chose BPA CRM because of its flexibility, integration capabilities to existing external systems and its lower cost. BPA CRM was very quickly customized to our needs including the integration with external systems.

The CRM application is the heart of the collaborative system at Agip (Suisse) SA. BPA CRM works closely with external systems like Outlook, ERP and other specific applications. BPA's connector automatically synchronizes data from the ERP and other business applications.

BPA CRM allowed us to quickly deploy a customized CRM solution used by our employees in the daily business. We were able to have a CRM application up and running in a few days. With BPA CRM we maximized our SharePoint investment beyond our expectations.