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BPA CRM
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Customer Service Automation 
BPA CRM provides customer service people a unique system for logging all
interactions with customers and track client issues.
Customer issues will be logged automatically in the system from an incoming
email, your web site or BPA Self-Service.
The system allows considerably reduce the support process lifecycle and increase
customer satisfaction & retention.
When we showed the solution to one of our portfolio companies, they
immediately ‘got it’ and saw how BPA CRM could improve
communications between employees, franchisees, and retail stores.
Benefits
- Reduce the case process lifecycle
- Answer cases more rapidly
- Drastically enhance customer/stakeholder satisfaction &
retention with BPA Self-Service
- Reduce administration work
- Increase productivity