Integrated CRM for SharePoint
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 Be
integrated with Microsoft Technologies
Work
closely with Microsoft Outlook
Connect
BPA CRM to external Systems
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BPA CRM drives user adoption because it’s natively integrated to Microsoft
Office, SharePoint and other Microsoft technologies like Exchange or SQL Server.
Using MOSS, BPA CRM becomes even more powerful offering advanced business
intelligence or dynamic Forms Services. BPA CRM can connect to external data, a
telephony system or a web site using web services or connectors.
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INTEGRATED WITH MICROSOFT TECHNOLGIES |
WORK CLOSELY WITH MICROSOFT OUTLOOK |
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BPA CRM is natively integrated to Microsoft technologies like Office,
Exchange, SQL Server or Live Communication Server. The strong Office integration
drives user adoption with BPA CRM. Using MOSS BPA CRM becomes even more powerful
offering advanced Excel Services or dynamic Forms.
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Increase work efficiency in having your Outlook emails moved
to BPA CRM in one click. Instantly create a case from an email
reducing your support process lifecycle and increasing customer
satisfaction. Synchronizing any CRM data within Outlook or a
mobile device your nomad users will be able to work offline.
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CONNECT BPA CRM TO EXTERNAL SYSTEMS |
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With BPA CRM you’ll get all your relevant customer data in
one single central location improving your work efficiency.
Connectors will take care of synchronizing external data like
ERP data in BPA CRM avoiding duplicates. BPA CRM can connect to
your telephony system providing features like click to call or
automatically launching the contact details for incoming calls.
BPA can even connect to your web site getting lead information
directly in BPA CRM and automating response rules.
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